Our specialist consultancy and training service to the travel and tourism industry has knowledge
and experience in working in over 50 countries for authorities, tourist boards, farm-stays and multinationals in many sectors,
accommodation, airports, tour operators, bus companies, visitor attractions and whole destinations.
This expertise enables us to help clients large and small to improve performance in delivery of services,
manage resources, reduce operational costs and improve both environmental and social performance.
Training courses include:
Doing It Doing It Right* - A one day course on quality and delivery
of service, for staff at all levels.
Environmental Awareness* - A one day course on use of resources and environmantal
impact, for staff at all levels.
*The above courses are available for purchase as a two day training programme. The package includes
hard copies of the delegate manual, presenter notes, workshops, presentations and end of course test together with a CD
of the complete course for ease of reproduction.
Cost - £1,500 plus VAT and postage and packaging.
Environmental Auditing/Consultancy- A three-day training course on the application,
auditing and benefits of management systems that adopt Agenda 21 principles and practices, suitable for anyone involved in
implementing or auditing environmental management systems.